Contact Us
We're here to help you with your orthopedic and recovery needs
Business Hours
Mon - Sat: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 5:00 PM
Send us a Message
Frequently Asked Questions
Everything you need to know about our products, deliveries, and policies.
How do I know which size to select for braces and supports?
You can use our interactive Size Recommender tool on every product page by entering your body measurement in inches. You can also click the "Size Guide" table or message our AI Support / WhatsApp team for custom guidance.
What are the delivery charges and delivery times?
Delivery inside Lahore is Free with same-day or next-day dispatch. For other cities across Pakistan, standard courier delivery is Rs. 300 (or free on qualifying promotions), typically taking 2 to 4 business days.
Is Cash on Delivery (COD) available nationwide?
Yes! We provide Cash on Delivery (COD) to all cities and towns across Pakistan. You can inspect your parcel and pay when you receive it.
Can I place bulk orders for my hospital, clinic, or pharmacy?
Yes! Head to our Bulk Orders page where you can calculate tiered volume discounts from 5% up to 20% off for orders of 50 units and above.
How do I upload my doctor's prescription?
Visit the Prescription Upload page to submit an image or PDF of your doctor's recommendation. Our team reviews and assists you in picking the exact prescribed orthosis.
Prefer Instant AI Support?
Chat with our 24/7 AI Medical Care Assistant for instant product help and guidance.
Chat with AI Support